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Contact Info
Reach us through any channel — or fill the form and we'll come to you.
Phone Number
8800316528
Mon–Sat, 10am–7pm IST
care@jetfund.in
We reply within 24 hours
Registered Office Address (Mumbai)
Plot – C – 20 'G' Block Near MCA Bandra Kurla Complex Bandra East, Bandra Suburban, Maharashtra, Mumbai – 400051
Digital Service Operations Office Address
H - 5/ 3rd, 4th floor, Kailash Park, Moti Nagar, Delhi - 110015
Working Hours
Monday – Saturday 10 AM – 7:00 PM
Sunday: Closed
Grievance Redressal Mechanism
Any customer/borrower having any grievance / complaint with respect to the product and service offered by the Company may contact/reach us in the following manner:
The concerned borrower may file a complaint with the company via email in writing at care@jetfund.in. Our team will respond to your queries within 7 days of filing the complaint. You may also contact us at 8800316528 for assistance.
In case your complaint is not resolved by our customer support team within 7 days of filing the complaint, you may escalate the matter to our Grievance Redressal Officer, Mr. Bilal Ahmed, email: gro@Jetfund.in.
In case your complaint is not resolved by our Grievance Redressal Officer within 15 days of filing the complaint, you may escalate the matter to our Nodal Grievance Redressal Officer, Ms. Ravina Khan.
If the issue remains unresolved even after contacting our customer support and Grievance Redressal Officer(s):
In case of no resolution of complaint within one month from the date of filing complaint, the borrower may appeal to the RBI through CMS Portal Email: crpc@rbi.org.in Centralized Receipt and Processing Centre (CRPC) Reserve Bank of India, Central Vista, Sector 17, Chandigarh-160017.
Escalation Contacts
Grievance Officer (GRO)
Nodal Officer